Student Industrial Management, Shahid Beheshti University, Tehran, IRI

Abstract

In an era when knowledge is considered the most important factor in creating competitive advantages in organizations, it is especially important to pay attention to knowledge management (KM). Therefore, in order for the organization to be successful and have a better performance in this area, key success factors of knowledge management should be emphasized. It is a highly difficult task to bring about change in an organization and enable an organization to utilize all of the forms and capabilities of knowledge management using the available resources in order to obtain its goals regarding its circumstances and binding commitments. Assessment and evaluation depend upon the concepts of knowledge. One of the keys to success is to achieve high quality products. There are two common approaches in all organizations for achieving key success factors, one of them is the business process and the other is human resources process. Both of these processes are crucial for building major organizations and companies, but human resources should be emphasized here. Here, I start with providing definitions for management, knowledge, different types of knowledge, and knowledge management systems and then I will discuss about what knowledge management is and whether or not the knowledge of management preferred to knowledge management.