Satisfaction with performance appraisal from the employees’ perspective and its behavioral outcomes (case study of headquarters offices of Bank Refah)

Abstract

The aim of conducting the present study is investigating the relationship between satisfaction with performance appraisal and some behavioral indices (work performance, affective attachment to the organization, motivation improvement and willingness to quit job) of employees in Bank Refah. This study is of applied type which has been conducted with descriptive-survey method. The data in this study have been collected from 269 employees in the headquarters offices of Bank Refah and data collection has been done using correlation and regression method and by SPSS software. The results indicate that satisfaction with performance appraisal is regarded as an important index in improving the effectiveness of this function of management and it will have outcomes such as motivation improvement, reduction in willingness to quit job, increasing affective commitment of employees and improvement in work performance. Therefore, it has been suggested that in order to increase the effectiveness of performance appraisal, in addition to fairness and transparency of assessments, it should be tired to continuously and from the perspective of employees, improve and modify this function of management.