The investigation of knowledge management role to improve the function of virtual organizations

Abstract

Knowledge management contains the extensive range of activities which is applied to manage, transfer, create or improve the mental capital in major level. Knowledge management is designed processes, tools, structure intellectually used in order to increase, renew, share or improve the knowledge application which will be appeared triple mental capitals including structural, human and social elements in each of them. Knowledge management is a process to help organizations in order to recognize, select, organize and distribute the important skills and information as organizational memory existing as non-structured ones. This causes the organization management enable to solve learning problems, make strategic planning and dynamic decisions effectively. The transformation of industrial business model was for the organization capital basically as financial tangible capital (production facilities, machines, land, etc) to move toward organizations with intangible basic capital and it was mixed to knowledge, abilities and management to produce creative employees. In virtual organization, the relationship between employees, managers, partners and customers will begin and terminate irregularly. This continuous change endangers organization knowledge as the most valuable capital in it. The lack of good management may cause to a lack of the most knowledge due to these relationships. This risk is possible more for individual knowledge which is formed by the expansion of relations or new procedures. But, even the explicit organization knowledge may be gone whether it is not attained and interpreted as regular method. The effective Knowledge management enables organizations to protect themselves against losses even when employees and partners stopped their relationships and also it facilitates the increasing key ideas in subsets of organization and will increase the cooperation between different work teams.