Influence of Learning Methods Factors on Satisfactions of Overseas Students: A case of Shandong University, Jinan, China

Abstract

Satisfaction of students in an educational institution has become a strategic issue for universities to survive and flourish. The foremost object of this study is to investigate how learning approaches satisfy level of satisfaction of international students in China, like teaching staff, study programs, method of instruction, and engagement of teachers with students, seminars, use of multimedia in presentation, group discussion, internship, field trips, and implementation along with academic performance of the students. It would also employ IPA framework by which teachers and policy makers in the respective international office would search out guidelines directly from international students’ importance to learning methods and their outcome through a questionnaire. These instructions will not only improve the quality of international education but will also enhance the demand for international education and stiff competition worldwide. Data were collected from International students in Shandong University. The findings of this study indicated all learning methods play vital role for satisfaction of international students.  However, almost all the mean scores of performance were lower than those of the importance ratings. Hence, efforts should be made to improve the good performance. A practical recommendation was given to decision makers to enhance the international student satisfaction. For future research, it was suggested that to conduct qualitative studies it was necessary to identify the dimension of international student satisfaction.