Workload, Work Stress, Role Conflict, and Workplace Deviant Behaviour in Banks: an Empirical Analysis

Abstract

This study identifies and explains the relationship between workload, work stress, role conflict, and workplace deviant behaviour. This study uses the Affective Events Theory (AET) as a foundation to test a proposed model. All Data were gathered using self-administered questionnaires from a sample of 125 bank employees who work in banks around Faisalabad. Descriptive analysis, correlation analysis, and multiple regression analysis were used in this study. The findings demonstrate a low level of workplace deviant behaviour. The results showed a significant relationship between workload, work stress, role conflict and workplace deviant behavior. The role conflict was the major contributor to workplace deviant behaviour. This study has practical implications where the bank should take initiatives within banks provided.