The effect of communications system on organizational conflicts, case study: automobile press parts department

Abstract

Nowadays, organizations are characterized by direct relation between perception of different aspect and patterns of human relations with staff performance and human resources (HR) management. To confronting environmental threats companies need to identify their internal capacities and capabilities, improve strengths and compensate their weaknesses. Effective and correct transfer of message or communication process, in other words, is one of the main aspects of staffs behavior in organization. The present work investigates roles of organizational communication system on the conflicts (case study: Iran Khodro, press machines parts department). To this end, a questionnaire was designed taking advice from experts and specialists and results were examined using statistics tests and methods. The paper is concluded by presenting recommendations to overcome conflicts and reform organization communication system in Iran Khodro Press Parts Department.