The study of the role of organizational culture in airport productivity

Abstract

Transportation is the key element in tourism industry in that tourism industry is regarded as one of the world’s most important and profitable sources at the beginning of the third millennium. Air transportation, among all means of transportation, is the main and widely used modes of transportation, which its high productivity can generate lots of revenues for every country. The present paper aimed at investigating the role of organizational culture in productivity of airports. It seeks to determine how strong organizational culture can affect staff’s abilities as a way of increasing their efficiency and effectiveness, ultimately leading to improve airport productivity. These lie in the fact that written and even unwritten cultural rules of an organization, while having required capacity for change in the organizational culture, make it possible to change the thoughts and feelings of a large number of employees working in an organization.