Supervision Support and Turnover Intension: Impact of Employee’s Training in Banking Sector of Pakistan

Abstract

This paper aims to study, how employee’s turnover intension is affected by its independent variables. This paper examines the moderating effect of supervision support on the connection between availability of training and turnover intension in banking sector. The literature review provides the framework for the conceptual model and hypotheses. Data was gathered through self-conducted questionnaire from the listed banks. This is design specially for banking sector. Almost 300questionnaires were spread among managerial and non-managerial employees; out of whom 205 were collect and usable for future proceedings. For data analysis CFA and AMOS were used. The findings from this study were that turnover intension is highly affected by availability of training and motivation to learn. There was a strong effect of supervision support on this relationship. This study can also replicate to other services sectors such as education and air-line departments. We will conduct future research on different determinants which influence turnover intention among the employees at different levels in different sectors. Supervision support played the moderating role and affects the turnover intension in banking sector and increase the support to motivate the employees for training. This study practically could be beneficial in banking sector to build strong relation towards organization.