Influence of ISO 9001 certification on project management performance in software industry

Abstract

For the success of software projects, the Project Management is considered as an important tool. Organizations can understand Project Management Performance in an improved way if they exercise Quality Management System. This empirical study investigates the impact of ISO 9001 certification on Project Management Performance (six constructs of PMP) and how PM Performance varies for ISO-certified software houses and Non-certifies software houses. Data was collected from project managers of both ISO-certified and Non-certificated software organizations registered under P@SHA and PSEB of Pakistan. 192 questionnaires were used for analysis. Independent Sample t-test was used for conducting the analysis and results concluded that software houses with ISO-certification shows a better PM Performance than with no certification.