The rate of using financial and non-financial indices in performance measurement of power distribution company in Markazi Province

Abstract

According to conventional assessment indices of institutions or financial indices, balanced scorecard pays attention to non-financial indices which are mainly control and log indicators. In this direction, while having a close relationship between these two indices i.e. financial and non- financial indices, we are trying to verify organization objectives and strategies by applying all facilities and aptitudes of organization towards a main perspective. The function of different parts of organization is constantly evaluated by four perspectives of balanced scorecard including financial perspective, customer’s perspective, internal processes and developing and learning, and finally their development and improvement is tested.