How has Outsourcing Human Resource (HR) Services within National Health Services (NHS) Impacted upon Staff Turnover and Wider Local Economy in UK?

Abstract

This paper critically investigates how outsourcing human resource (HR) services within National Health Services (NHS) have affected staff turnover and wider local economy of UK. Interviews were structured with the view to investigate this issue. The research shows that despite the pressure of outsourcing by Department of Health (DoH), NHS acute trusts are reluctant to outsource their HR functions. Those who outsourced have done this with some strategic planning. Reverse trend of outsourcing has also been observed. Outsourcing HR functions have not lost as many jobs as it was expected. No direct relationship was observed in the wider local economy and outsourcing in NHS trusts. According to findings of the research HR outsourcing has not drastic effects on wider local economy if observed on small scale.