Identifying and Ranking the Effective Factors of Supply Chain Management on the Quality of Food Products (Case Study: Food Companies in Tehran)

Abstract

The present research examines the effective variables of supply chain management on product quality by descriptive survey method. The objectives of this research are to identify the variables and components that affect the supply chain management, to determine the structural model of the effect of the explored components on the quality of the products, and finally the weight of each of the factors obtained compared to the rest of the ranking factors. The statistical population in this study consisted of the manufacturers, experts of small and medium enterprises in Tehran. 238 subjects were selected as simple by random sampling. The tool used in this study was a questionnaire whose validity was confirmed by experts. Also, Cronbach's alpha was used to determine the reliability, which was 0.851. Descriptive and inferential statistics were used to analyze the data. Finally, the ranking of the extracted variables was done through the MCDM method. The central element of this structure is a decision matrix containing a set of rows and columns. This matrix expresses the decision results for a set of options and evaluation criteria. The results show that six factors including strategic management, product management, production process management, organizational resources, customer orientation, and industry capacity influence on product quality.