Providing Excellence Management Model Based on Human Capital Approach

Abstract

The present study is conducted to provide excellence management model based on human capital approach. It is practical regarding goals, qualitative regarding data and survey (Delphi) regarding the study type.  The statistical population of present study is thirty experts and elites in the field of management based on management and human resources approach through the census sampling method who comment regarding 4 aspects, 12 factors and 216 indicators taken from the national and international studies. The results indicated the aspects, factors and indicators of excellence management model gained though Delphi model (with three forwarding) and brainstorming among thirty elites of this scope (focus rings) are confirmed. The results showed model composed of 4 aspects of importance, data, process, output and feedback and also 12 factors of management structure, human resources, optimal change, education, improvement, productivity, professional development of stakeholders, performance evaluation, benefit of staffs, political and stakeholder have been saturated. Also the factor of excellence management model with human capital approach has been confirmed in manufacturing organizations.