The Strategic Factors of Knowledge Management Success in Achieving Organizational Agility on the Model (APQC) (Case study: Automotive-Related Companies)

Abstract

In this paper, various models were offered in the field of critical success factors for knowledge management. The quality and efficiency of America (APQC) that includes five factors of knowledge sharing culture, senior management perspective, teaching and learning, information technologies and reservoir maintenance documents were selected to check the status of organizational agility in the organization of the guidelines presented in this context. The agility of the organization was to check the status of Zhang honest. In this study, questionnaires were used to collect the information and the reliability of the questionnaire was checked through Cronbach's alpha and the reliability of organizational agility questionnaire was obtained 0.946 and knowledge management questionnaire reliability was 0.989. The study population were managers, experts and employees of Company A in the automotive industry. The company had 1400 members and 91 subjects were selected as sample by sampling method. The questionnaires provided by the two models were randomly distributed among them. The regression analysis showed that in separate relationship with the agility of these factors, the five factors were effective in achieving organizational agility, but at the same time examining these factors, only three factors including senior management perspectives, learning and container's documents, and the agility of effective organization played a role.