Evaluation and Selection of the Optimal Model of Knowledge Management Maturity Assessment at Central Offices of Maskan Bank Using FAHP Approach

Abstract

The aim of this study was to identify and prioritize the knowledge management maturity assessment model in Maskan Bank using fuzzy AHP (FAHP). The population consisted of 20 experts of Maskan Bank headquarters. Given the limited number of population, data were carried out. First, knowledge management maturity model assessment models were extracted from the literature. Then, using fuzzy AHP, we weighted and ranked the models. The results provided a comprehensive view to the experts of Maskan Bank regarding evaluation of knowledge management maturity models, their weight and importance.