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European Online Journal of Natural and Social Sciences: Proceedings

Implementing the Modern Management Systems in TQM Companies and the Surveillance Companies Performance

Fatemeh Mohammadi, Farid Asgari

Abstract


The purpose of the present study is to investigate the issues associated to the modern management systems in the performance of TQM companies and the surveillance companies. This research also discusses the mediators’ roles existed between the relationship of TQM and surveillance companies. This qualitative research aims at investigating the previous works done completely on the TQM methods in learning and the surveillance companies’ performances. This research anticipates that TQM supports both aspects of learning and surveillance companies’ performances. The further researches should be guided in a way that validates the empirical analysis or change the proposed suggestions of this research.


Keywords


TQM, CRM, EFQM.

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