Examining the Relationship between Productivity and Employees’ Satisfaction of Payment Systems in Tejarat Bank

Abstract

There are two main factors in management application and productivity including human being and operational systems of organization. Operational systems are implemented by human; so, the most important asset of organization is human resource. At the moment, intelligent managers are trying to develop and promote human resource and guarantee the success, efficiency and competitive superior in the organization.  Salary and benefit system is a mean to supply living and improving the level of employees and their family life. This issue is a mean to motivate organization to achieve success in private or public organizations. In this study, the relationship between productivity and employees satisfaction is discussed. This study is applied in term of target. The methodology of the study is descriptive- survey. In this study, the statistical society consists of all employees who are working in Tejarat Bank in Tehran. They are 600 employees. The volume of sample was 234 using Morgan Table and the sample were selected by random sampling among the society. The used tool in this study is questionnaire and Alpha Cronbach was used to evaluate the reliability of the questionnaire and its structures (0.916). The results of the study show positive correlation between all aspects of employee’s satisfaction of payment and productivity. The employee’s productivity has highest correlation with the payment amount against performance in the organization at 0.672, justice in the payment 0.5693, payment procedures and modes 0.491 and satisfaction of supervisor 0.481. Also, the results of the study showed that employees productivity (R= 0.675) has linear correlation with aspects of employees satisfaction about payment system. The results of the study showed that the aspects of productivity in women in Keshavarzi Bank are evaluated highly. There is no significant difference between the empirical average and theoretical average in productivity of human resource, so the situation of productivity in women human resource in Keshavarzi Bank is in middle level.