Conflict Management among Employee of Abadan Education Administration

Abstract

The aim of this research is to investigate the strategy of conflict management among the employees of Abadan education administration. This descriptive research is a correlation one. The tools used to collect information were a standard questionnaire of contradiction management of Thomas and Kilman 1974 and 7Ki to recognize those styles. This tool includes 30 questions in two cases of "A" and "B" and the participant is asked to choose one. This questionnaire is used as five kinds of styles including comparative, cooperation, based on trust, agreeability, prevention and collusion, then the participants are asked to make their points about the level of contradiction in their place of work. Questionnaires were calculated by the professors and finally, it was analyzed by Cronbach Alpha, and analysis of the data were done at two levels of descriptive statistics (percentage and mean) and at the level of inference (Pearson coefficient correlation, variance analysis, independent "t") . Findings obtained from the research showed that the strategies of the contradiction management and the styles of this management (competitive) had no meaningful and positive relation. There was a poor and meaningful direct relationship between the management and the prevention styles. Strategy of contradiction management and the styles of management (agreeability) had a strong and meaningful relationship. The same has been observed in the strategy of conflict management of (cooperation) which showed that the styles of contradiction management in cooperation and agreeability in one organization is more acceptable and is more effective in the management strategy.