Formulation of Strategy to Prevent and Control Crisis in Aras Free Zone Organization

Abstract

Todays, the organizations are plunged into the climate where its main elements include lack of confidence and ambiguity. Under such condition, the definite and inevitable exposure to the crisis may be posited as a fundamental theory in scientific management and for this reason the topic of crisis management has achieved the especial position in management knowledge. The countries and organizations encounter several and complex crises in the current world. Therefore, in order to control the impacts or to control them, many techniques may be adapted such as crisis management. The crises expose unexpectedly directors to problems and challenges in administration of their organization. The present research is intended to formulate a strategy to prevent and control the crisis in Aras Free Zone Organization. In the current investigation, Internal Factor Evaluation (IFE) and External Factor Evaluation (EFE) Matrices, Strength-Weakness- Opportunity- Threat (SWOT) matrix and Qualitative Strategic Planning Matrix (QSPM) are employed. The questions of the aforesaid matrices are distributed among 120 employees and experts in Aras Free Zone Organization and they were polled and answered to formulate strategy accordingly. Based on the acquired results, these strategies including the optimization of methods to tackle with organizational crisis and upgrading their systems, the preparation of personnel and officials via education and training to pass through the crisis and/or to tackle with it, the implementation of operational budgeting for campaign and control of the organizational crisis, fair distribution of credit to plan for tackling, and controlling organizational crisis  were derived for this purpose.