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European Online Journal of Natural and Social Sciences: Proceedings

The investigation of the effects of privatization implementation on the performance of post office: A case study in Guilan General Post Office, Iran

Ebrahim Alizade, Hajar Mirzania Jourshari

Abstract


The present article aims at the investigation of privatization of Iran Post Office. The emphasis here is placed upon Guilan Province General Post Office. Therefore the main question of the present article is whether the operation of Guilan province General Post Office after the implementation of privatization has improved in comparison with the previous years before it was put into practice or not. The present study is quantitative (survey research) and library data collection in nature.


Keywords


privatization, post office, efficiency, income, satisfaction, traffic of postal mails

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