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European Online Journal of Natural and Social Sciences: Proceedings

TQM implementation and their impact on employee performance and synchronization in standard cost system

Milad Rostami, Masoud Rostami, KHadijeh Jalilian

Abstract


Environment variable in the current global economy, in which there is an economic competition between firms, has taken a new form. Some factors such as superior quality with reasonable price are important as an index of competition and the customers’ decision to choose one product or service plays a significant role. The purpose of this study was to implement a comprehensive quality management system and its impact on staff performance in a standard cost system. Important factors play a role for survival of life support systems include quality function and staff effectiveness. Also, the role of efficient quality management, organizational objectives is undeniable. TQM can be regarded as a system of the most expensive and most valuable assets of an organization. Therefore, strong system management, good performance of employees and the organization and the enabling environment that provides empowered group of employees should work together to do the work.


Keywords


total quality management, employee performance, standard cost systems

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