The study of the effect of emotional intelligence and team effectiveness of staff: A case study in headquarters staff of the Ministry of Economic Affairs & Finance

Abstract

Success in the life depends on the fact that if a person can think about his own and others’ emotional experiences and can give organized emotional answers. People are different in their capabilities to identify their own and other’s feelings, to order them and to use emotional information. These capabilities are organized within a framework called emotional intelligence. The main goal of this research is to study the relation between emotional intelligence and group effectiveness in the Ministry of Economic Affairs and Finance. Research hypotheses were analyzed through correlation and multi-variable regression tests. The findings show that from among sub-variables of emotional intelligence, extra personal characteristics of emotional intelligence have a direct and significant relation with group effectiveness. Moreover, from among intrapersonal characteristics, variables such as self-awareness, self-presentation and self-esteem have a direct and significant relation with group effectiveness. Three sub-variables of characteristics of stress control, adaptability and social skill have no relation with group effectiveness.