Total Quality Management (TQM) in Iranian primary schools teachers

Abstract

This paper aims to present the perception of primary school teachers in Shiraz city (Iran) regarding Total Quality Management (TQM) in education. It is an attempt to understand how these perceptions vary by demographic variable such as, gender & subject specialization (Arts and Sciences). Data were collected from 156 primary school teachers in Shiraz city (Iran) on the Bonstingle’s conceptualization of Deming’s 14 points Total Quality Management (TQM) in Education (2011) and were analyzed using SPSS version 18.0. Analysis of Variance (ANOVA) was employed to find out the significance of difference between variables subscales. Significant difference was found between male and female teachers in the perception of total quality management. Female teachers had higher mean score than male teachers. There is no significant difference between Arts and Sciences primary school teachers in the perception of TQM in education.