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European Online Journal of Natural and Social Sciences

A survey of the effect of staff’s organizational commitment on effectiveness in municipalities of Yazd Province

Ali Ahmadi, Hassan Donuqezelbash

Abstract


The present study evaluated the relationship between the various dimensions of organizational commitment and organizational effectiveness in Municipalities of Yazd province. The study population was all municipalities in Yazd province (totally 22 organizations). The required organizations were the people being selected in each organization and the analysis basis was the organization. The study sample in the present study included two sections. The first section was dedicated to the selection of organizations staffs as samples and the standard organizational commitment questionnaire was distributed among them. Eight people were selected inside each organization as sample. The second section was dedicated to the evaluation of the effectiveness in the organization and included two sections: The first section was about the real entities referring to the organization directly and resolved the problems and the second section was including legal entities such as the state organizations, institutions and private companies and each of them were interacting with the studied organization and they were considered as organizational beneficiaries. The number of samples in each organization was 10 people, 5 real entities and 5 legal entities. The study measures were Meyer and Allen’s (1991) organizational commitment survey with 24 items and effectiveness questionnaire with 15 items. The data were analyzed by SPSS 15 software and Spearman rank correlation test and regression of the data of the questionnaires and the hypotheses were tested. The results showed that there was a significant association between the dimensions of organizational commitment and organizational effectiveness in Municipalities and affective organizational commitment was highly correlated with organizational effectiveness.


Keywords


Organizational effectiveness, organizational commitment, beneficiaries, customer satisfaction, staff

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